Privacy policy
Last updated: April 29, 2025
This Privacy Policy describes how Aff & Em ("we", "us", "our" or the "Site") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from affandem.com (the "Site") or otherwise communicate with us. For the purposes of this Privacy Policy, "you" means any user of our services, whether you are a customer, a visitor to our Site, or someone we communicate with.
Please read this Privacy Policy carefully.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, or for legal, regulatory, or operational reasons. The updated version will be posted on the Site with an updated "Last updated" date.
How We Collect and Use Your Personal Information
We collect personal information to provide and improve our services, communicate with users, fulfil legal obligations, and protect our Site. Information we collect includes details you provide such as your name, contact information, order details, account login credentials, and any communication you send to us. Some services may require this data, and choosing not to provide it may limit access to certain features.
We also collect data automatically when you interact with the Site, including your device and browser type, IP address, and usage behaviour through the use of cookies and similar technologies. Additionally, we may receive information from third parties such as our platform provider Shopify, payment processors, and marketing service providers.
Use of Personal Information
Your information is used to process transactions, manage accounts, arrange deliveries, send notifications, offer marketing and promotional communications, prevent fraud, enhance security, and provide customer support. These activities help us operate and improve the Site and offer a better user experience.
Cookies
Cookies are used to operate the Site, store preferences, analyse usage, and personalise marketing. Most browsers allow users to disable cookies, although doing so may impact your experience on the Site. For details about the cookies used by Shopify, visit their Cookie Policy.
Sharing of Personal Information
We may share your personal information with service providers supporting our business operations, marketing partners, affiliated entities, and legal authorities when necessary. This sharing enables us to fulfil our obligations, operate effectively, and protect the Site. We do not sell personal information, and any data shared for advertising purposes is done only with your consent.
User-Generated Content
If you post reviews or other content on public areas of the Site, it may be viewed by others. We cannot control how this information is used by third parties, and we are not responsible for its privacy or security.
Third-Party Links
Our Site may include links to other websites not operated by us. These sites have separate privacy practices, and we encourage you to read their policies before sharing your information.
Children’s Privacy
We do not knowingly collect personal data from children. If you believe a child has submitted personal information to us, please contact us so we can delete it.
Security and Data Retention
While we implement appropriate security measures, we cannot guarantee complete protection. The retention of personal information is based on our operational needs and legal requirements.
Your Rights
Depending on your location, you may have rights to access, correct, delete, or object to the use of your personal data. You can also withdraw consent or request a copy of your data. Requests can be made via email and may require identity verification. We will respond to such requests in accordance with applicable law and will not discriminate based on exercising your data rights.
Complaints
If you have concerns about how we handle your data, you can contact us. If unresolved, you may lodge a complaint with your local data protection authority.
International Transfers
We may transfer your personal data outside your country, including to countries that may not offer the same level of protection. We use approved data transfer mechanisms such as Standard Contractual Clauses where applicable.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your data rights, you can contact us at affandem@yahoo.com. Unless otherwise stated, we are the data controller of your personal information.